Mid-Level Customer Success Rep Wanted

OC Tech Startup, funded by investors from companies like Apple, Zillow, DropBox, and many more, is looking for an energetic, motivated, and fun-to-work-with Client Success Specialist to join our growing team.

This is a mid-level position with room for professional growth throughout the organization. If you’re looking to get yourself in the door of a fast-growing tech startup – this is your opportunity.

Company

Digsy Inc is an online Commercial Real Estate (CRE) marketplace. Our mission is to create a more liquid search experience where CRE professionals & searchers can connect with each other and find commercial space faster than ever.

Our website is www.getdigsy.com.

Position

• Communicating with CRE professionals to help them fill vacancies faster
• Handling customer support requests, lead delegation, managing client’s accounts and feedback Be the first point of contact for those who want to learn more about our platform
• Demo, onboard, and train via web conference
• Collaborate with marketing and product teams to improve our offerings

This is a full-time position at $18/hr. Hours are Monday through Friday 9am – 6pm or 8:30am to 5:30pm with a 1 hour lunch.

Bonus experience, however not required, is knowledge of Intercom, G Suite, GoToMeeting, Zoom, Calendly, Airtable, CRM, Front, and the Commercial Real Estate industry.

Perks

• Unmetered Vacation and Sick Day policy: We don’t limit how many days a year you get. If you work hard and need time off, then you deserve it. Days you miss for vacation/sick time are paid (available after 90 day probationary period).
• Being part of a great tech startup with an amazing team and investors
• The team is currently working from home. However, the office is located in beautiful Downtown Fullerton, surrounded by great restaurants, bars, and shops
• The team typically leaves the office early on Fridays
• Intense Super Smash Bro breaks
• Cute office pups

Requirements

• You’re entrepreneurial and have a strong desire to work for a startup company
• You are not afraid to show your face on video conferences with clients & prospects (we do a lot of this)
• You thrive on talking with new people and being social on a daily basis
• You don’t need supervision to do a great job
• You are intuitive and rely on data to confirm your intuitions
• Great communication skills and customer service skills
• You love to solve problems and are a curious person
• You are creative, resourceful and always find a way to get things done
• You obsess about providing stellar customer service
• You never let things fall through the cracks
• You take pride in your work
• Strong time-management skills and the ability to multitask well
• You are coachable and have a strong desire to improve yourself every day
• You are very detail oriented
• You are data & results driven
• Sense of humor. We work hard, but we have fun while we’re doing it
• BONUS: Previous startup experience.

Application Instructions

To apply, please send us the following all required:

1. Your Resume
2. Cover letter
3. Your favorite GIF

Be sure to include any previous startup experience you may have.

Contact: careers@getdigsy.com