Mid-Level Customer Success Rep Wanted

OC Tech Startup, funded by investors from companies like Apple, Zillow, DropBox, and many more, is looking for an energetic, motivated, and fun-to-work-with Client Success Specialist to join our growing team.

This is a mid-level position with room for professional growth throughout the organization. If you’re looking to get yourself in the door of a fast-growing tech startup – this is your opportunity.

Company

Digsy Inc is an online Commercial Real Estate (CRE) marketplace. Our mission is to create a more liquid search experience where CRE professionals & searchers can connect with each other and find commercial space faster than ever.

Our website is www.getdigsy.com.

Position

  • Communicating with CRE professionals to help them fill vacancies faster
  • Handling customer support requests, lead delegation, managing client’s accounts and feedback Be the first point of contact for those who want to learn more about our platform
  • Demo, onboard, and train via web conference
  • Collaborate with marketing and product teams to improve our offerings

This is a full-time position at $18/hr. Hours are Monday through Friday 9am – 6pm or 8:30am to 5:30pm with a 1 hour lunch.

Bonus experience, however not required, is knowledge of Intercom, G Suite, GoToMeeting, Zoom, Calendly, Airtable, CRM, Front, and the Commercial Real Estate industry.

Perks

  • Unmetered Vacation and Sick Day policy: We don’t limit how many days a year you get. If you work hard and need time off, then you deserve it. Days you miss for vacation/sick time are paid (available after 90 day probationary period).
  • Being part of a great tech startup with an amazing team and investors
  • The team is currently working from home. However, the office is located in beautiful Downtown Fullerton, surrounded by great restaurants, bars, and shops
  • The team typically leaves the office early on Fridays
  • Intense Super Smash Bro breaks
  • Cute office pups

Requirements

  • You’re entrepreneurial and have a strong desire to work for a startup company
  • You are not afraid to show your face on video conferences with clients & prospects (we do a lot of this)
  • You thrive on talking with new people and being social on a daily basis
  • You don’t need supervision to do a great job
  • You are intuitive and rely on data to confirm your intuitions
  • Great communication skills and customer service skills
  • You love to solve problems and are a curious person
  • You are creative, resourceful and always find a way to get things done
  • You obsess about providing stellar customer service
  • You never let things fall through the cracks
  • You take pride in your work
  • Strong time-management skills and the ability to multitask well
  • You are coachable and have a strong desire to improve yourself every day
  • You are very detail oriented
  • You are data & results driven
  • Sense of humor. We work hard, but we have fun while we’re doing it
  • BONUS: Previous startup experience.

Application Instructions

To apply, please send us the following all required:

  1. Your Resume
  2. Cover letter
  3. Your favorite GIF

Be sure to include any previous startup experience you may have.

Contact: careers@getdigsy.com

Published by CSUF Entrepreneurship

We teach, coach and lead the principled, cross-disciplinary practice of entrepreneurship. We believe that, through determined practice, leadership and team work, our students, faculty, clients, volunteers and alums can systematically recombine the new and the old to forge new ventures, create an entrepreneurial culture, and dramatically benefit our community.

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